Privacy Policy

We are firmly committed to privacy. The following discloses the details of our web site's information gathering and dissemination practices.

Your contact information is not made available to third parties.


Browser cookies are not required to access the generally accessible portion of our web site. In order to access user-specific information, such as documents, order information, invoices, etc., a login is required. To preserve the login information, a cookie is required. If your browser does not support or allow cookies, user-specific information cannot be accessed online.

If possible, cookies are used to keep track of your ordering session, allowing you to interrupt an ordering session and resume at a later time.

If possible, cookies are used to save your contact information as entered on our registration forms. Once saved, this information is automatically available and does not have to be reentered.

Cookies are never used for any other purpose.

Order Forms

Our site uses order forms for you to request products and services. We collect your contact information (like your name, email, and postal address, etc.) and financial information (like your credit card number).

Contact information from the order forms is used to ship purchases, mailings and information about our company. Your contact information may also be used by our company to communicate with you when necessary.

You may opt-out of receiving future email mailings (opt-out instructions are always included with each email and may vary).

Financial information that is collected is used to bill you for products and services.

The collected contact information and financial information is never made available to third parties (except as required by law or as required by our company to process an order or mailing).

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our web site.

Your IP address is also used during ordering and downloading sessions and is logged (for the purpose of fraud detection, credit card fraud detection, copyright infringement detection, license agreement violation detection, prevention and reporting).

External Links

This site contains links to other sites. We are not responsible for the privacy practices or the content of such web sites.


This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Contact information, and data entered and stored by you for the purpose of document creation is securely stored and is not made available to third parties.

Contact and financial information provided using our Order Forms is securely stored and encrypted and is not available to third parties. As soon as an order has been processed, the associated financial information is permanently removed from our web server and is no longer accessible via the Internet.

Data Quality/Access

This site gives users the option for changing and modifying information previously provided (see the Home page's main menu and click on the User link).
To have previously entered information permanently removed:

  • You may send email to (email)
  • You may mail your request to: Softel vdm, Inc., 5401 S Kirkman Rd, Suite 310, Orlando, FL 32819


If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you may contact (email).